Wings (1990–1997)
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The Customer's Usually Right 

Joe is irritated about getting charged a rewind fee for a returned video tape which he believes was rewound. It ends up costing the nice old lady at the video store her job. His chagrin ... See full summary »

Writers:

David Angell (created by), Peter Casey (created by) | 2 more credits »

Photos

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Cast

Episode cast overview, first billed only:
Tim Daly ... Joe Montgomery Hackett
Steven Weber ... Brian Michael Hackett
Crystal Bernard ... Helen Chapel
Thomas Haden Church ... Lowell Mather
David Schramm ... Roy Biggins
Rebecca Schull ... Fay Evelyn Schlob Dumbly DeVay Cochran
Tony Shalhoub ... Antonio Scarpacci
Phil Buckman ... Carter
Ellen Albertini Dow ... Debbie
Mike Pniewski ... Mike (as Michael Pniewski)
Janice Kent ... Jeanette
Christian Cousins ... Danny
Lorna Scott ... Angry Woman
Ralph P. Martin Ralph P. Martin ... Angry Man
Walter Addison ... Passenger #1
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Storyline

Joe is irritated about getting charged a rewind fee for a returned video tape which he believes was rewound. It ends up costing the nice old lady at the video store her job. His chagrin deepens when he finds out that the tape hadn't been rewound. More guilt is heaped upon his shoulders when he finds out the lady suffered a stroke following her firing. He visits the woman at the hospital, only to find her entire family present, and she seems to recover after hearing his apologetic words. Written by etmahoneyiv

Plot Summary | Plot Synopsis

Plot Keywords:

christmas episode | christmas | See All (2) »

Genres:

Comedy | Drama

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Details

Language:

English

Release Date:

17 December 1992 (USA) See more »

Company Credits

Show more on IMDbPro »

Technical Specs

Runtime:

Sound Mix:

Stereo

Color:

Color

Aspect Ratio:

1.33 : 1
See full technical specs »
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Did You Know?

Trivia

Those movies that contain scenes with nudity are: "Working Girl" (1988) ["Melanie Griffith vacuuming topless, 73 minutes in"]; "About Last Night" (1986) ["Demi Moore, kitchen scene, backlit by refrigerator light"]; and "Deliverance" (1972) [" Ned Beatty scrambling up a hillside... Boy, talk about a mood breaker"]. See more »

Quotes

Helen Chapel: So what'd you get? "Miracle on 34th Street"?
Joe Montgomery Hackett: No no, they were all out. Even the David Hartman version.
[Joe shows her the tape he rented]
Helen Chapel: "PSYCHO"?
Brian Michael Hackett: That's more of a Mother's Day film, isn't it?
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Connections

References Sea of Love (1989) See more »

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