Emma feels sorry for single mother Lucy Coombs, who has lost her benefits as the agency do not believe she is looking for work, and been arrested for refusing to leave the benefits office. Emma tries to intervene to help Lucy and her ex-husband Cameron but is thwarted by Lucy's violent attitude towards Cameron. Al meanwhile is disappointed to find Niamh, rather than Fallon, is his new colleague. However when he helps her out with a diagnosis and she thanks him with a kiss he starts to change his opinion.
don @ minifie-1